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How to cancel a material order
There will be times when you will need to cancel a material order.
1. Expand the main Chalkstring black menu bar and click on the ‘Projects’ menu.
2. Search for and click the 'Project' required.
3. Within the project homepage, click ‘Project hub’ sub menu.
4. Expand the main Chalkstring blue menu bar and click ‘Materials’
5. Click on the ‘Draft orders’ or 'Open orders' sub menu.
6. Using the filters, search for and click on the order to be cancelled.
Only orders with the status of 'Draft', 'Held' and 'Sent' can be cancelled.
7. Click the ‘Cancel’ button in the top right.
8. Click 'Confirm' to cancel the order.
This will now be considered as a cancelled ordered and a record of the order can be viewed in the ‘Completed Orders’ section. The status will be updated to 'Cancelled'.
The quantities of materials it contained prior to being cancelled will automatically transfer back to the material bill.
How to un-cancel a material order
If a material order was cancelled by mistake and needs to be reinstated, it can be 'uncancelled'
1. Expand the main Chalkstring black menu bar and click on the ‘Projects’ menu.
2. Search for and click the 'Project' required.
3. Within the project homepage, click ‘Project hub’ sub menu.
4. Expand the main Chalkstring blue menu bar and click ‘Materials’
5. Click on the ‘Complete orders’ sub menu.
6. Using the filters, search for and click on the order to be uncancelled.
7. Click on the 'Un-cancel' button in the top right.
8. Click 'Confirm' to un-cancel the order.
The order will move to the 'Draft orders' section and status will update to 'Draft'. The order can now continue as normal.