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How to log in and out of Chalkstring

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Logging into Chalkstring

Chalkstring is accessed from a web browser such as Chrome, Edge or Safari

  1. Open your web browser and enter the URL https://my.chalkstring.com
  2. If you haven't previously logged in you will be prompted to enter your login details
  3. If this is the first time you are logging in, your username will be your email address and your password will be the one provided to you by our support team or your administrator. You will be prompted to set up a new password the first time you log in.
  4. Once you have set your own password you will be prompted to log in with your email address and the password you selected.
  5. Click the 'Login' button.

Note that passwords are case sensitive

Logging out of Chalkstring

By default, once you have logged in Chalkstring will keep you logged in. If you work on a shared machine you will want to log out once you have finished using Chalkstring.

  1. To log out, click the Log Out icon in the bottom left of the screen:

We recommend logging out of Chalkstring and then logging back in to enable any software updates to be applied

Getting help with login issues

If you are struggling to log in to Chalkstring then please contact your Chalkstring system administrator first to ensure that your user account has not been changed or updated.

If you are still having login problems or you are the Chalkstring administrator for your account and need more help then please email our support team: help@chalkstring.com