What is the Resource Centre?
The Chalkstring Resource Centre is a tool you can use to get access to help and support while using Chalkstring.
You can access this at any time by clicking on the Help link in the top right corner of your Chalkstring screen.
It is split into a number of sections as outlined below.
Tutorial videos
This section contains video tutorials tailored specifically to the topics and pages as you use them in Chalkstring.
If you'd like step-by-step guidance through all of the features we recommend following the Learning Programme which contains links to all of the video tutorials grouped by topic.
Knowledge base articles on this feature
This section contains knowledge base articles tailored to the topics relating to each page as you are using Chalkstring. These articles explain what the features do and how to use them.
If you'd like to search for more articles then we recommend clicking on the knowledge base section where you will be able to search all articles.
Learning programme
This section takes you to the Learning programme within our User hub where you will find articles on each of the Chalkstring features. The articles are arranged to guide you through each aspect of the system. Each article contains a video tutorial and activities to help you practice using that feature.
Knowledge base
This section takes you to the knowledge base area of the User hub where you can search our extensive range of articles on all of the different aspects of using Chalkstring.
Type in part of the word or phrase that you are looking for in the search bar and you will see a list of articles on that topic.
Need more help?
If you can't find the answers you are looking for then this section provides you with links to forms to log support queries, request more licenses and put forward feature requests.
It also provides you with links to details of the latest updates applied to Chalkstring, information about any planned maintenance and recent news announcements.
Contact the helpdesk team
You can contact our team using the forms in the Need more help? section. You can also reach us by emailing help@chalkstring.com or calling our offices on 0121 726 3445.