1. User hub
  2. Fixed costs menu (onsite projects)

How to cancel a fixed costs order

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How to cancel a fixed cost order

There will be times when you will need to cancel a material order. 

1. Expand the main Chalkstring black menu bar and click on the ‘Projects’ menu.

2. Search for and click the 'Project' required.

3. Within the project homepage, click ‘Project hub’ sub menu.

4. Expand the main Chalkstring blue menu bar and click ‘Fixed costs’

5. Click on the ‘Draft orders’ or 'Open orders' sub menu.

6. Using the filters, search for and click on the order to be cancelled.

Only orders with the status of 'Draft', 'Held' and 'Sent' can be cancelled.

7. Click the ‘Cancel’ button in the top right.

8. Click 'Confirm' to cancel the order.

This will now be considered as a cancelled ordered and a record of the order can be viewed in the ‘Completed Orders’ section. The status will be updated to 'Cancelled'.

The quantities of the fixed costs prior to being cancelled will automatically transfer back to the fixed cost bill.